The Unmasked Experience™ – Terms & Engagement

Delivered through The Leadership Lounge Powered by The RW Impact Group, LLC



The Experience

The Unmasked Experience™ is a DISC-powered strategy session designed to provide insight into how you communicate, make decisions, and show up across leadership, business, and life.

Your experience includes:

  • DISC assessment aligned to your selected focus area
  • Personalized DISC report
  • 60-Minute DISC Decoded Strategy Session
  • Navigation Playbook
  • Customized Snapshot deliverable specific to your selected experience
  • 7-Day Reflection Support Window

This is a strategic advisory experience. It is not therapy, counseling, or psychological services.

Experience Variations

The Unmasked Experience™ may be delivered using different DISC assessments depending on your selected focus area, including but not limited to Career, Sales, Sales Leadership, Entrepreneurship, Growth, or general leadership applications.  While the assessment type and customized snapshot deliverable may vary, the structure, delivery, and expectations of the experience remain consistent. 

All variations are part of The Unmasked Experience™ and are governed by the same terms outlined in this agreement.

Payment & Access

Payment is non refundable once your DISC assessment keycode has been issued. Your assessment is a licensed tool and part of a customized experience created specifically for you.

Scheduling & Usage

  • Your DISC assessment will be delivered within 24 hours of purchase
  • Your strategy session must be scheduled after your assessment is completed
  • Your session must be used within 30 days of receiving your assessment

Sessions not completed within this timeframe will expire.

Rescheduling & Attendance

  • Sessions may be rescheduled with at least 24 hours’ notice
  • Missed sessions or late cancellations will be forfeited and are not eligible for rescheduling

7 Day Support Window

Following your session, you will have 7 days of follow-up support via email.

This support is intended for:

  • Clarifying your DISC insights
  • Asking questions related to your session

Ongoing coaching, extended strategy support, or additional sessions are not included.

Intellectual Property

All materials, tools, frameworks, and content provided during this experience are the intellectual property of The Leadership Lounge and The RW Impact Group, LLC.These materials are for your personal use only and may not be copied, reproduced, distributed, or used for commercial purposes without written permission.

AI & Content Use

You may not upload, input, or share any materials from this experience including reports, playbooks, frameworks, or session insights into artificial intelligence tools (such as ChatGPT or similar platforms) for the purpose of recreating, extracting, or repurposing this work.

You may not use AI to replicate, repackage, or redistribute any part of this experience as your own.

This protects the integrity of the work and the proprietary methods used within this experience.

Client Responsibility

This experience provides strategic insight and guidance. You are responsible for how you choose to apply the information shared during your session and throughout the experience.

Limitation of Liability

The Leadership Lounge and The RW Impact Group, LLC are not liable for any outcomes, decisions, or results resulting from the application of strategies, insights, or recommendations provided during this experience.

Questions

If you have any questions about your experience, feel free to reach out: [email protected]